SBI bcゲーム サポート Innovator was established in February 2021, as the only CRM*1 agency in the SBI Group through the merger of SBI bcゲーム サポート Support, a CRM vendor that plans, operates, and builds contact centers, and provides services regardless of the type of contract, including outsourcing and temporary staffing, and SBI Process Innovator which provides services such as bcゲーム サポート improvement, outsourcing, and consulting using technologies such as RPA and AI-OCR.
Whether inbound, outbound, in-house, or outsourced, we have accumulated a high level of compliance awareness, know-how on managing contact centers, and know-how on system construction and operation required of financial BPO centers through our work on consignment for the SBI Group, which operates a variety of financial bcゲーム サポートes.
In addition, the company horizontally deploys this know-how and human resources to respond to orders for general office work, sales office work, and other staffing and recruiting requiring financial qualifications and experience, as well as system and bcゲーム サポート consulting utilizing various technologies such as RPA*2, and AI-OCR*3.
Going forward, we will continue to conduct next-generation bcゲーム サポートes that integrate people and technology to provide support for bcゲーム サポート transformation of the next-generation safely and at low cost in a wider range of industries and bcゲーム サポートes than ever before, and realize BPO and human resource bcゲーム サポートes for a new era, including call centers that utilize technology and bcゲーム サポート consignments that utilize multiple bcゲーム サポート locations.
*1 CRM…Customer Relationship Management
*2 RPA…Technology that automates bcゲーム サポート processes and tasks performed on computers in place of humans (Robotic Process Automation)
*3 AI-OCR…Optical character rebcゲーム サポートgnition (OCR) function inbcゲーム サポートrporating artificial intelligence (AI) technology
